Legal · Last updated April 2026

Privacy Policy

We are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we keep it safe — written in plain language, not legalese.

What data we collect

Contact details

Your full name, email address, and phone number — provided when you submit a request on our platform.

Preference data

Information about your financial situation, property requirements, or renovation plans, depending on which form you submit. This is used solely to find the right professional for you.

Usage data

Standard web analytics such as pages visited and browser type. We do not use this to personally identify you.

Why we collect it

To match you with professionals

Your contact and preference data is used to identify and introduce you to suitable, verified professionals on our platform.

To communicate with you

We may email you with your match results and, occasionally, relevant updates about the platform. You can opt out at any time.

To improve the platform

Aggregated, anonymised data helps us understand how people use MatchAdvisor and make it better.

How we protect your data

We never sell your data

Your personal information is never sold, rented, or traded to any third party for marketing purposes — full stop.

Limited sharing

Your details are shared only with the specific verified professional(s) we match you with, and only with your knowledge.

PDPA compliance

We comply with Singapore's Personal Data Protection Act (PDPA). Your data is collected, used, and stored in accordance with all PDPA obligations.

Your rights

Access and correction

You may request a copy of the personal data we hold about you, or ask us to correct any inaccurate information.

Withdrawal of consent

You may withdraw your consent for us to use your personal data at any time by contacting us.

Data deletion

You may request deletion of your data by emailing hello@matchadvisor.sg. We will process your request within 30 days.

Questions about this policy?

Contact our data protection team at hello@matchadvisor.sg. We will respond within 1 business day.

Contact us